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 Post subject: One player gets disconnected when game starts
 Post Posted: Sun Mar 19, 2017 5:53 pm 
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Joined: Sun Mar 19, 2017 5:34 pm
Posts: 2
Hi! I really need some tech-help here. Can anyone help me out?

We usually play three friends in a team. The moment the game is about to start, after character select, one of us gets disconnected and can't come back in to the match again. It is usuallay the same person every time who gets disconnected.

We have tried:

- Forward all, and specific, ports.
- Activated DMZ on the router.
- Directly wired connection into the wall socket.

Usually, we can play 2-3 matches before it happens.

Thanks for a great game!

/Jimmy


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 Post subject: Re: One player gets disconnected when game starts
 Post Posted: Mon Mar 20, 2017 9:08 am 
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Ronimo Team Member
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Joined: Fri Jan 18, 2013 7:07 pm
Posts: 1223
Hey Jimmy! I'd like you to try ensuring all the steps outlined in How to configure your network for best online play have all been taken care of. There are also a few answers with regards to issues during online play here that I'd like you to take a look at.
Once you've done both I'd like to know the following:
- are you all in the same house/behind the same internet connection?
- is it always the same player disconnecting?
- does this also happen when you try to play on your own?

Lets see if we can figure out what's causing this! Thanks for reporting.


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 Post subject: Re: One player gets disconnected when game starts
 Post Posted: Mon Mar 20, 2017 8:36 pm 
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Joined: Sun Mar 19, 2017 5:34 pm
Posts: 2
Hi again!

I have now tried all of the outlined steps in "How to configure your network for best online play". Unfortunately without any improvements.

Answer to your questions below:

1. No, we're in different locations but within a reasonably close perimiter.

2. It's almost always the same player, but there is one other who is also affected at rare occasions (in these cases, the other player does not lose connection). Actually, it would appear that these two players/computers are somehow interfearing with each other.

3. Not to our knowledge.

Also, this issue appeared about 6 months ago (give or take). Before that, all was working just fine. We have had the same computers and network configuration before and after this issue.

Thanks!

/Jimmy


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 Post subject: Re: One player gets disconnected when game starts
 Post Posted: Fri Mar 24, 2017 1:06 pm 
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Ronimo Team Member
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Joined: Fri Jan 18, 2013 7:07 pm
Posts: 1223
Hey Jimmy, if you can link me the steam profiles either here or in an e-mail we can try and see what the matchups were, it might give us a better clue of what's going on.
Also make sure that your friends have also gone through the networking improvement steps!


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