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 Post subject: Reporting cheaters and verbal abuse
 Post Posted: Wed Aug 15, 2012 8:32 pm 
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Ronimo Team Member
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Joined: Thu Apr 23, 2009 5:45 pm
Posts: 6626
Occasionally there are hackers and cheaters in Awesomenauts. Please report these to us as is described below, so that if we have enough proof, we can ban them.

The same goes for reporting people who type extreme vulgarities or verbal abuse in the chat (racism, sex, illnesses, etc.). We will ban extreme cases of this from public matchmaking. Please only report verbal abuse in the extremest of cases, though!

If you want to report someone, please send us replays and send us an email with an exact description of what was happening at this address: cheating@ronimo-games.com. You can find your replays by clicking "Browse replays" in the replay menu in-game. Just ZIP or RAR the folder for the replay you want to send and attach it to an email. If you don't have replays of the match, screenshots or videos are a good alternative. Be sure to include logs from the match you were playing! We need all three log files: ApplicationOther.log, ApplicationPersistent.log and ApplicationNetwork.log. You can usually find the logs here:

C:\Program Files (x86)\Steam\Steam\steamapps\common\awesomenauts

We really need those logs, so be sure to always include them in your email!

If you happen to know how to ZIP/RAR files, please do so with the logs before sending them, as they can get quite big.

Please do not open a topic to accuse someone here on the forum. These kinds of topics tend to quickly escalate into flaming, trolling and counter-accusations, so we have decided to forbid cheater accusation topics altogether.

For more information on how modding tools are handled, please check this topic: viewtopic.php?f=6&t=26658


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