Occasionally there are hackers and cheaters in Awesomenauts. Please report these to us as is described below, so that if we have enough proof, we can ban them.
The same goes for reporting people who type extreme vulgarities or verbal abuse in the chat (racism, sex, illnesses, etc.). We will ban extreme cases of this from public matchmaking. Please only report verbal abuse in the extremest of cases, though!
If you want to report someone, please make screenshots (or better, capture video footage!)
and send us an email with an exact description of what was happening at this address: firstname.lastname@example.org
. Be sure to include logs
from the match you were playing! We need all three log files: ApplicationOther.log
. You can usually find the logs here:C:\Program Files (x86)\Steam\Steam\steamapps\common\awesomenautsWe really need those logs, so be sure to always include them in your email!
If you happen to know how to ZIP/RAR files, please do so with the logs before sending them, as they can get quite big.
Please do not
open a topic to accuse someone here on the forum. These kinds of topics tend to quickly escalate into flaming, trolling and counter-accusations, so we have decided to forbid cheater accusation topics altogether.