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 Post subject: Establishing Connection Problem
 Post Posted: Mon Dec 03, 2018 2:45 pm 
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Joined: Mon Dec 03, 2018 2:34 pm
Posts: 1
When I launch AwesomeNauts, it's stuck on the Establishing connection.
It says it's connecting to Steam, but that's it.
It only says it's connecting to Steam but nothing else works.
I waited for something to work.
I tried to uninstall and install.
I tried to clear download cache on Steam's settings.
I tried to verify integrity of game files.
I tried to delete some data files and then verify integrity of game files.
but nothing worked...
Does anyone have any idea how to fix it?


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 Post subject: Re: Establishing Connection Problem
 Post Posted: Fri Dec 14, 2018 8:19 pm 
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Joined: Thu Dec 03, 2015 2:21 am
Posts: 1323
Location: Kewn's Kave
Hi there,

I'd recommend sending an email to support@ronimo-games.com detailing this issue as well as including log documentation (see here: https://www.awesomenauts.com/forum/view ... =13&t=2223 ). Including a link to this topic in forums would also be beneficial in your e-mail, and Ronimo should be able to address this issue with the information it contains.

On a side note, did you make sure to unblock any connections via your firewall for the network you are on? Additionally, I'd recommend enabling UPnP on your router and make sure your devices (or ISP) are not blocking the 'Nauts server IP address (read: https://www.awesomenauts.com/forum/view ... =13&t=2521 and the IP addresses for server being: 40.121.162.197:444 (TCP) & 23.96.22.16:444 (TCP) ). I'd make sure Steam itself is updated as well, and that it is not blocked in any way by your network as well.

I'd also make sure your network devices are all above 1200 MTU's (default is usually between 1480 and 1500 for most devices).

Please let us know if you've sent an e-mail or if any of these solutions resolve your issue as well, thanks :ayla: !

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 Post subject: Re: Establishing Connection Problem
 Post Posted: Mon Jan 21, 2019 11:28 am 
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Joined: Thu Jan 10, 2019 1:56 pm
Posts: 3
I'm constantly having connectivity issues now, after I upgraded to Windows 10. Can it be the reason? How can I fix this?

Thanks


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 Post subject: Re: Establishing Connection Problem
 Post Posted: Wed Feb 06, 2019 6:37 am 
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Joined: Wed Feb 06, 2019 6:30 am
Posts: 1
Such kinds of connection related issues are really very frequent for most the users as they are getting these due to several issues. They can get an actual solution instructed by Adobe error df024 that will be fruitful for them.


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